We understand the anticipation of waiting for your code and want to ensure you receive it without any hiccups. Here's a little guide to help you troubleshoot:
- Sign Up Check: The first step to getting your code is signing up. Not signed up yet? No problem! You can do so HERE
- Junk and Spam Folders: Sometimes, emails can mistakenly land in your junk or spam folders. Please check these folders just in case your code has ended up there.
- Work Email Issues: Some workplaces have stronger filters for incoming mail. Check with your IT support team to see if they can help locate the email, as it may be blocked from reaching you.
- Email Accuracy: Excitement can sometimes lead to typos. Double-check that you entered your email correctly when signing up. Even a small mistake can prevent your code from reaching you.
- Inbox Capacity: Is your inbox jam-packed? We've all been there! Clearing out old emails might create space for your code to land comfortably.
Remember, after signing up, your code will also pop up on your screen. Feel free to take a screenshot for safekeeping.
Just know that we're cheering you on every step of the way - you've got this!