We offer multiple shipping options to suit your needs. Here's how our different shipping services work:
- Standard Parcel & Express Post: Both are trackable shipping options. Once shipped, we'll email you a tracking link to follow your order right to your doorstep!
- Standard Envelope: Not trackable but cost-effective. You won't receive a tracking link, but your order will be conveniently delivered to your letterbox. Keep an eye out in your mailbox.
We partner with Australia Post to deliver your order. If you've chosen Standard Parcel or Express Post, track your package using the link in your shipping email.
For international orders, Australia Post initiates the journey and then passes the baton to your local carrier. Keep tracking your package using the same link or the tracking number on the local carrier's website after customs clearance.
Please note that while tracking provides an overview and estimated arrival time, shipments may experience delays beyond our control. Thank you for your understanding, and enjoy your Hippo Blue adventure!